By ordering our products, you certify to be over 18 years old, or that you have reached the legal age required in the country of residence, or to be allowed to purchase or consume alcohol.

All prices quoted on the website are subject to GST. Our basic prices are indicated in Singapore Dollars.

Your order is only processed by our system when you have completed the online transaction successfully.

You can pay though our PayPal by: Visa, Mastercard, Amex, JCB credit cards

Alternatively you can choose to pay cash on delivery.

The present conditions apply to the sales of products on the  website through Italian Wine Club Pte Ltd. These conditions are automatically made available to the buyer in the home page of the internet site of . The fact of ordering implies complete adhesion of the buyer, without reserve. Refund will be given at the discretion of the company management.


A refund could be accorded in case of wrong delivery and breakage of wines in the process of delivering to you. We decline all responsibilities to other problems that can occur. Don’t hesitate to contact us :


All products sold at are insured by our company during their transport and are carried at our own risk. The delivery is made upon reception of full payment of the goods.

Any delay for delivery will by no means be compensated, accounted nor enable the cancellation of the order. However, if after a delay of one month upon written claim by the customer, the goods have still not been delivered, the sale could then be cancelled by either one of the parties. The customer will then obtain the refund of his payment excluding any other compensation or damage, within a delay of maximum one month.

Complaints / Breakages: The Customer is advised to examine all goods purchased upon receiving  the goods. Any shortage or breakage must be brought to the attention of the delivery personnel immediately. Complaints will not be entertained unless this condition is observed.


Please inform us of any damages that may have occurred during the transportation and feel comfortable to write comments on the delivery note.

All products must be returned in good condition, including original packaging and all documentation. All returns must be shipped freight prepaid. All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases. Please allow 1-2 weeks for all refunds.

Shipments that are refused without prior to our knowledge, or that are returned to us because the address was invalid, are subject to a restocking fee of 5% plus applicable shipping and handling fees.


We guarantee to provide a high quality level of wine products, delivery and customer service. We update our web site every day to provide you the best information on our products. If you are confronted with any difficulties of any kind with regards to the website, don’t hesitate to contact us. This may help us to constantly improve our services.

We guarantee the origin of all the wines on website. All the Wines, Beer and Spirits found on this website come from their original cellars through our warehouse and finally to your doorsteps. Furthermore, all our wines are stored in the best conditions during all the delivery process to provide you the original taste of the wines you ordered.



For  each  visitor  to  our  Web  page,  our  Web  server  automatically  rec name and  e-oganizes  the  consumer’s  domain mail  address  (where  possible).  We  collect  only  the  domain  name,  but  not  the  e of  visitors  to  our  Web  page,  the  email  address mail  addresses  of  those  who  post  messages  to  our  feedback  form, the  email  addresses  of t hose  who communicate  with us  via  email, the  email  addresses  of those  who make  postings  to  our  customer  service  areas,  aggregate  information  on  what  pages  consumers  access or visit.


Personal data collected,  will  not  be  used  for  a  new purpose  unless  we  obtain  consent  from  our customers.  We  are  the  sole  owner of  the  personally identifiable  information  collected  on this  site. We collect  personally  identifiable  information  for the  sole  purpose  of registering  a  user for our web site.


We do  not  collect  sensitive  information from  our  customers.  We  assure  all  customers  that  all  personal information collected would be  used  or disclosed only for the  purposes  for which it  was  collected.


Only  the  necessary  personal  data  is  collected  from  customers  for  business  purposes.  Both  the  amount and  the  type  of  data  collected  shall  be  limited  to  that  which  is  necessary  to  fulfill  the  purposes identified.


We  w ill  not  disclose,  share,  transfer,  sell  or  rent  personally  identifiable  information  to  any  3rd  party. We  do  not  send  unsolicited  marketing  email  to  our  customers.  Customers will  occasionally  receive email  on special  promotions  we  hold. Out of respect  for t he  privacy  of our  users, users  may optout  of receiving  these  communications  by replying  to  unsubscribe  in  the  subject  line  in the  email.  We  do not keep  personal  data  for  longer  than  is  necessary  for  those  purposes  for  which  they  are  collected.  We have  dev eloped  guidelines  and  implemented  procedures  to  govern  the  destruction  of  personal  data  that are  no  longer  required  to  fulfill  the  identified  purposes.  We  do  not  use  “cookies”,  we bother  tracking  technologies  to  collect  information  from  users  o bugs  or  any f  our  web  site.  We  would  not  display  or make publicly  available,  whether  through  online  directories,  customer  lists  or  otherwise,  the  personally identifiable  information  collected.


When  you  create  an  account  on,  we  collect  information  that  helps  us  identify  you.  At the  initial  registration,  we  ask  for  your  name,  your  email  address,  and  a  password.  When  you purchase from  us,  we  also  ask  for  your  name,  shipping  address,  telephone  number,  as  well  as  your  credit  card number  a nd  expiration  date.  This information is  necessary  for  us  to  process  your  order.  We  ensure  our customers  that  all  personal  information  collected  is  accurate  and  kept  up  to  date.  We  do  not  maintain duplicate  copies  of personal  information  in different  system s.


From time to time, we  may  use  customer  information  for  new,  unanticipated  uses  not  previously disclosed  in  our privacy  notice.  If  our  information  practices  change  at  some  time  in the  future  we  will contact  you  before  we  use  your  dat a  for  these  new  purposes  to  notify  you  of  the  policy change  and  to provide  you  with  the  ability  to  opt  out  of  these  new  uses.  Customers may  prevent  their  information from  being  used  for  purposes  other  than  those  for  which  it  was  originally  collected  by  cal ling  us  at  the number provided above.


mailing us  at  the  above  address  or writing us  at  the  above  address. We  ensure  our  customers  that  appropriate  security  safeguards  are  in  place  to  protect  personal  data against  unauthorised  access,  misuse, disclosure,  copying,  use,  alteration,  accidental  loss  or  theft, destruction  or  damage.  Only  authorised  personals  have  access  to  our  systems.  Consultants, contractors or other  temporary  employees  do not  have  access  to  the  data.


We  allow  our  customers  the  right  to  access  their  personal  information.  Customers can access their personal information by using their  respective  username  and password to  gain  access  to  their personal information.  If  your  personally  identifiable information changes,  or  if  you  no  longer  desire  our  service, you  may  correct,  update  or  remove  your  personal  data  at  the  member  information  page  or  by  emailing our Customer Support.  We  will  respond to o ur customer’s  request  within a  reasonable  time.

Download our privacy policy.

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